When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
Starting with the owner, George, sales Harvey, service manager Drew, mechanic Dallas. This top notch dealership fix an old motorhome I purchased from a different Okanagan dealer. They treated us as if we were their customers. After we returned the previous unit, they tried to find a suitable replacement. After you purchase from them the set you up adjacent to the sales building to ensure you're able to use the unit or if you find anything needing repairs at no extra cost. I wish I could give a higher rating!
2 months ago
I purchased a Winnebago from them this past week. They couldn't do the walk through because of the current health situation so they recorded it in a video series for me. Amazing! They let me stay on the lot overnight in my new motor home and I was able to ask any remaining questions in the morning. Their service is the best from start to finish. Just a pleasure to do business with all around! Thank you Tim and Tom.
2 months ago
The gentlemen (sales and service) are a wealth of product knowledge...I would not consider purchasing or servicing at any other facility in the region.
6 months ago
I want to express my appreciation for the telephone assistance that Tom provided me a few days ago. I had been struggling with the windows in my Airstream for some time- they wouldn't catch in the guides at all. I tried to book time for this repair in their service area - and was planning a trip around that availability. Unfortunately, there was no time open until mid-August and I couldn't wait that long for my trip. Over the phone, Tom gathered some information from me about the issue and then told me that it was a common challenge with the push-up window guides - and how to fix them myself. With some help from a friend my windows operate smoothly now and I am on my way. Thank you, Tom, for your generous assistance. Thank you too, Midtown RV for developing such great staff. Cindy Hale
a year ago
Purchased our gorgeous airstream in Nov 2017 from Midtown after spending the whole summer looking at them with no pressure to buy. Great after sales service too and its no wonder people come all the way from Calgary to deal with them.
a year ago
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